Responsible growth
How to use this marketplace in a way that does not harm anyone, including the people you are not thinking about right now.
The short version
Five rules that cover most situations.
- Do not deceive anyone about who you areNot about your identity, not about who operates an account, not about the origin of anything you post. Deception is the line that turns a tool into a weapon.
- Do not use an account, number or service against somebody who has not agreed to itConsent is the basis. A target that did not agree to be a target is a target anyway, and that is where harm starts.
- Do not acquire anything by deception, theft or coercionAccounts obtained that way are refused here, and obtaining them is unlawful where it matters.
- Respect the rules of the service you are acting onBuying a service does not grant permission to violate the terms of the service it acts against.
- Keep your own security in orderSet your own two-factor protection, keep your sessions, and never hand your credentials to anyone, including support.
What counts as misuse
The prohibited list, with a note on why each one is there.
Prohibited
- Fraud and financial deceptionAnything designed to take money or property through a false pretence, including fake marketplaces and fake giveaways.
- ImpersonationPresenting yourself as a person, organisation or service you are not, or making it look as though someone else said something they did not.
- Harassment and targetingUsing accounts, numbers or services to reach, pressure, surveil or intimidate a specific person.
- Credential theftAny attempt to obtain or use somebody else's credentials, session or one-time code.
- Evading safeguardsWorking around a service's controls or safety system to do something the service exists to prevent.
- Disproportionate or unlawful contentContent that is unlawful in the jurisdiction where it is produced or distributed.
These are not the only things that can cause harm, and a list cannot make a decision easy. The practical test is simpler: if the activity would not survive being described plainly to the person it affects, it is probably the wrong activity.
That test is uncomfortable, because a lot of activity in this category is designed to avoid being described plainly. That is the signal.
Provenance, and why it is enforced
The rule that is least popular and most important.
An account can be obtained in many ways. Some are entirely lawful. Some involve deceiving the original owner. Some involve taking an account that was stolen. The distinction matters to the person whose account it was, and it matters to everyone else on the service they are on.
Where the origin of an account cannot be established, it is not sold. Where a listing is simply marked as unknown, it is treated as unknown, and unknown means it is not offered.
This costs availability, which is the commercial argument against it. It is kept anyway, because a marketplace that distributes accounts of doubtful origin is a marketplace whose buyers are carrying somebody else's problem.
If you own an account and are unsure whether it is eligible to sell, read the eligibility rules on the sell page. They are written to be readable before you submit, and an account you cannot confidently declare is an account you should not submit.
Reporting
If something you see should not be here.
Reports are reviewed. A report needs a reference, a description and a time, and it never needs your credentials or anybody else's. Reports about accounts of illegitimate origin, about deceptive listings, or about somebody asking for your secrets are all handled, and the outcome is communicated where it is safe to do so.
A report is an investigation, not a refund. If you need a refund as well, say so in the same report and it is decided separately against the order record.